In the March issue of R&R, Phil walked through his industry predictions from 2018 and revealed how he scored on each. His predictions included labor shortages and wage increases, industry pricing challenges, more TPA influence, growth of outside groups, and projections on weather-related events. To see how he fared, check out his March article! This month, he’s sharing his predictions for 2019!
I hate being backed into a corner. Whether it’s an employee trying to hold you hostage for a raise or an insurance adjuster standing his ground on the payment of a claim, there is a feeling of helplessness and lack of control which is enough to drive most Type A personalities crazy. This can lead to anger, resentment, and more often than not, regrettable actions.
Are restoration contractors unethical for making a profit? Absolutely not. Good restoration professionals are not "ambulance chasers". Profits make it possible for the training, equipment, and professional personnel needed to be there for people when they are needed the most. Annissa explains more about it in this week's Ask Annissa.
In this brand new video from Annissa, she talks about tools and techniques to unplug from the stresses and demands of the restoration industry. Doing so does not mean letting your business go, or slacking; in fact, learning to unplug and unwind can lead to more success for you and your business.
Too many business leaders have been misled by the “accounting mentality” and think paying their people too much (whatever that means) results in uncompetitively high costs. Seriously?
Welcome to my {mostly} annual restoration trends update. I have spent more than 30 years working in the restoration industry which gives me a relevant perspective on the business of restoration. The following list is meant to help restoration contractors assess their business strategies – and just be an overall interesting read. I believe these issues will be the top drivers of change, not only in 2019, but into the future.