On Thursday, March 19, the Restoration Industry Association in partnership with the IICRC released a very important document for restoration contractors choosing to offer coronavirus disinfection services.

David Princeton of Advocate Claim Service shares a piece of the COVID-19 puzzle from his area of expertise.

The RIA’s Advocacy and Government Affairs (AGA) Committee was conceived to unify the restoration industry around a set of common goals, to advocate for the best interests of restorers, and to achieve a fair and level playing field, both legally and financially, with insurers and their partners.

Have you ever been in a situation where you had too many customers calling for your services at the same time? Or, have you ever had too few customers asking for your services, so you wanted to select only those clients that would prove most lucrative?

Working with insurance adjusters in the restoration industry can be like walking a tightrope. You have to balance the needs of your clients with those of the adjusters. So how do you manage these needs?