We asked restoration industry professionals to answer one question as we embark on a new year: What is your top goal for 2022?

“As an industry, we must perform at a higher level than ever before with less qualified people than we’ve ever had. That is the restoration industry’s staffing challenge,” Jeremy Reets writes. “Companies that bring on new staff and quickly get them to a high level of competency will be the ones to dominate their market. So, how do you increase the competency of your staff quickly and dominate your market? Hands-on training is part of the solution!”

“Drying schools hold secrets. I am going to pull the curtain back and explain the three main secrets that make the drying school experience what it is. And, dive into what you need to know before you take classroom training and unleash your knowledge to the world,” Lorne McIntyre writes.

The “M” in NORMI no longer stands for mold. It now represents a broader view of the indoor environment, which is the theme of this Ask the Expert interview with NORMI CEO Doug Hoffman.

Restoration Technical Institute and Large Loss Mastery have announced a new strategic collaboration in education. The organizations will join forces on the development of both live training events and eLearning.

Eric Sprague and Larry Wilberton used many books to help build their cleaning and restoration business, but these four are the ones that impacted them the most. Regardless of what books you choose for yourself, Sprague’s call to action for anyone reading this article is to commit to reading to improve your skills.

We asked restoration industry professionals to answer one question as we close out the year: What is your biggest takeaway from 2021?

Leslie Anderson shares insights on delivering valuable training experiences to hundreds of Paul Davis Restoration franchises. She also discusses her goals as an IICRC board member, as well as her experience as a woman in a male-dominated industry.