Those involved in resolving insurance claims and who provide property restoration and remediation services have no lack of interesting stories to tell. Each fire or flood brings unique challenges and experiences. Every family has their own dynamic and personal items can have deep emotional attachments.

Reactive drywall, more commonly known as Chinese drywall, was imported from China between 2001 and 2009 due to an American shortage of material. It contained extraneous materials such as sulfur, strontium, and iron. In warmer and more humid climates, this drywall emitted various sulfur gasses that caused copper and other metal surfaces to become black and powdery.

In November of 2015, R&R shared the story of a remarkable family-owned restoration company in Yakima, Wash. Baxter Construction celebrated its 20th anniversary that year, and has since continued to grow, expand, and diversify, thanks to the various passions of a family of men.

Home fires can be devastating, and it takes little to no time for smoke and flames to damage a home.

It was another warm and windy night in Southern California. As with any strong East wind event, we anticipated hearing about a small brush fire or two in the morning, so it wasn’t much of a surprise to hear about the one that kicked up about 20 miles away.

Before we get into the “meat and potatoes” of this article, let me just say that this particular situation was bittersweet. This is a story of love, death, and how devoted a man was to his wife.

If you had a large loss come in, when would you prefer to get the call? How about 11 o’clock on a Monday morning? That’s how this case study begins – with a broken fire suppression line at a major event center in Metro Detroit.

Hydroxyl generators have been used for nearly a decade to eliminate smoke odors on countless projects around the world. However, because hydroxyls are so reactive and powerful, there are many other applications in the disaster restoration industry  from which contractors are profiting.