As the chief customer officer of a restoration technology company, I spend a lot of time talking about tech: how it increases efficiencies, streamlines processes, and ultimately gives restoration companies the power to improve their profits.
This R&R Q&A features a topic that’s gotten even more popular since the start of the COVID-19 pandemic: duct cleaning. Today, extensive cleaning and disinfection services often include the HVAC system, which has prompted some restoration contractors to add duct cleaning as an additional service.
The Experience Conference & Exhibition is full-steam ahead, happening April 19-21 in Charleston, SC. It will be held at the Embassy Suites by Hilton Charleston Airport Hotel & Convention Center, making travel in and out simple and convenient for attendees and exhibitors.
Nearly everything our technicians do on the job has a WHY and SO WHAT associated with it. Anyone can train a water damage restoration technician to use a hygrometer and moisture meter, but do they all understand WHY we take atmospheric and moisture content readings, and the SO WHAT of each reading? It makes a difference.
The HEPA Clean Specialty Products diffuser takes sterile technology and brings redundancy to HEPA filtration in an economical and practical manner in a commercial setting.
The emergence of private equity interests indicates that bigger money sees opportunity in our enchanted forests, but also brings “outside” influence that will forever change the landscape.
One of the challenges in making predictions is being blindsided by items you could never have seen coming. Before last year, imagine someone telling you the country would be shut down for months, you could not go to a restaurant or church service for months, college basketball would stop the week before March Madness, and most schools would be closed for months (or in some cases, a year).
