This article likely will not convince you to become a soccer player, but maybe it will remind you to stop and think about whether your frustration is aimed at the right causes. Many employers are struggling to recruit, hire, and retain good talent. This isn’t a new problem but recent events have compounded the issue. As I have said in prior articles, blaming the current workforce will not help you turn the tide. You need a winning perspective.

After years of putting out fires and pointing the finger at employees, Eric Sprague and Larry Wilberton learned to point the finger at themselves. Here, Sprague shares how he and Wilberton transformed their restoration company into one with high engagement, performance and profit.

Apply the same investigative mindset we teach our teams to use in water-damaged homes when you are dealing with interpersonal and organizational challenges.

Rolling it uphill requires that before we blame the team for being careless or sloppy, we as leaders look in the mirror and ask ourselves if we truly set our teams up for success.

The critical relationship between meaning and workforce management with real data points business leaders should take note of, based on a survey of 7,000 employees in seven countries.

Every good industry event comes with countless quotes worth capturing and referencing upon return to the real world. The Experience Convention & Trade Show 2021 was no exception.