Rolling it uphill requires that before we blame the team for being careless or sloppy, we as leaders look in the mirror and ask ourselves if we truly set our teams up for success.

The value of strategic business planning, who should be involved, when it should happen, how to ensure it fuels action, why bother in a world of extreme uncertainty and more common questions answered by Jeff Jones of Violand Management Associates.

While some of today’s issues are unique, there will always be major obstacles restoration contractors must solve, resolve or absolve to find success. It has always been this way, and it always will be.

Most of the time, when a business owner reaches out to Idan Shpizear to talk through a disappointing quarter or the loss of a huge project, the problem is simple: There is a complete lack of clarity within the business. Here Idan shares three steps to creating clarity and, as a result, meeting revenue goals.

Every good industry event comes with countless quotes worth capturing and referencing upon return to the real world. The Experience Convention & Trade Show 2021 was no exception.

Here she shares: the biggest lesson she’s learned, tips for young people considering a career in restoration, and suggestions for under-35s who want to advance as she has.

Embracing the future of the restoration industry is as imperative as ever. At a time when finding skilled workers, retaining labor and adopting new technology are among the top challenges restoration companies face, the unique traits of Millennials and Generation Z pose great promise.

When small business performs poorly at making changes, mistakes are expensive and cost thousands of dollars, if not hundreds of thousands, in lost resources, time and good will.

Too often, cleaning and restoration entrepreneurs wear the label of “one-trick-pony” as they prance around the metaphorical “ring” with a poorly choreographed sales pitch, outdated equipment, a disgruntled workforce, simply in hopes of being seen and heard by prospective customers, insurance agents, adjusters, property managers and plumbers, while anxiously awaiting a referral reward.