Think back through 2015. Can you think of any changes in the restoration and remediation industry? 

About 40 percent of the households in the U.S. have some kind of pet – typically a cat or dog. If you aren’t prepared, they can make getting work done in that home quite difficult. 

Creating a culture of safety can be a real struggle, but there are ways to make "safety" cool, and really get your entire team on board.