Inevitably, if you are a restoration company, sooner or later you will run into situations where the adjuster won’t pay for work you completed or only a fraction of what you have estimated the cost to be. In these situations, restorers have a few options, which depend in large part as to how far you’re willing to go, how much you’re willing to spend and if the risk is worth the reward.
By being proactive and educating property owners about the risks of dishonest engineering and insurer fraud, you can help defend your clients from unethical claims professionals, Jack Hanks and Doug Quinn write. This will help ensure fair insurance markets where policyholders suffering a loss have the best chance for an honest claim and a smoother process of rebuilding their property. When this happens, the consumer, the restoration professional and the insurer win.
Government and insurance companies mandate it and commercial clients ask for it more and more: photos of the job site, damage, and restoration process.
Automating the end-to-end photo documentation process, integrating with Salesforce.com and Egnyte, and ease of use in the field were key requirements for ATI.