iCAT Solutions Inc. will soon open the University of Modern Contents, an online university to help contractors expand their contents operations with a focus on the customer experience, according to a press release.

Have a system in place to handle your logged destroyed items the exact same way on every single claim.

This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.

When dealing with a contents job you need to organize everything that you do by the room.

If the adjuster is given all the necessary information and details he needs to process your invoice, he can get you paid much quicker.

What’s the best way to handle and clean personal papers in a fire loss that have been damaged by soot and also smell? The homeowner wants to keep them and won’t let me throw them away.

A textile expert represents the cleaning and restoration of about 23 percent of the contents in a home – the largest single category of items.

Total Contentz is hosting a three-day ContentzPro Certification Workshop course from October 21-23, which will also include an optional fourth day of hands-on training on October 24. Both learning events will take place at Steamatic of Southern Nevada in North Las Vegas.