As we navigate the aftermath of Hurricanes Helene and Milton, we must recognize the distinct challenges each storm has presented. Hurricane Helene, which struck just a couple of weeks before Hurricane Milton, brought devastating storm surges to six states, with significant damage to North Carolina communities, resulting in over 200 fatalities. Many residents are still grappling with the impacts of Helene, as they work to recover from its extensive destruction. Hurricane Milton made landfall in areas still reeling from Helene's effects, bringing powerful wind and additional flooding, leaving over 3 million Floridians without power. 

We extend our thoughts to everyone affected. For Franchise Owners and teams on the front lines, this is more than a job. They are serving families who are facing some of the hardest days of their lives. Their dedication to helping those affected rebuild and recover is a testament to their character and the true spirit of Servant Leadership that we, as industry professionals, embody. We are the Paramedics of Property Damage, and that role means more now than ever before—we will continue to be there for those in need in all of our communities.

However, it’s crucial to be cautious, as not all companies prioritize your best interests. Some may exploit your situation with misleading restoration and cleanup services. Always conduct thorough research to verify the legitimacy of any restoration company you consider hiring.

Document any property damage with photographs and contact your insurance company promptly. Standard homeowners’ insurance often does not cover flooding, so ensure your coverage is adequate before disaster strikes. If you must enter your home before professionals can inspect it, wear protective gear—gloves, safety glasses, rubber boots, and a mask.

It is best to wait for a professional to assess your property, especially the electrical systems, gas lines, and plumbing, before re-entering. Water damage can occur despite your preparation, and mold can begin to grow within 24-48 hours of moisture exposure. When faced with water damage, it’s vital to dispose of any water-damaged materials, dry and clean what can be salvaged, and disinfect everything that has come into contact with contaminated water immediately.

For those beginning the restoration process, we recommend:

• Immediate Action: Act quickly to mitigate damage. Remove standing water and any ruined materials, and dry and disinfect affected areas to prevent mold growth.

• Beware of Scams: Engage certified, licensed restoration experts that ensure safe and thorough remediation and reconstruction. Verify credentials and read reviews to avoid falling victim to fraud.

• Ongoing Support: We provide resources for ongoing recovery, including guidance on repairs and rebuilding.

Additional Tips:

• Document Everything: Keep detailed records of the damage and any conversations with your insurance adjuster. This can aid in your claim process. Keep these records virtually and ensure they are backed up on your cloud for extra safekeeping. 
• Safety First: If you experience any unusual smells or notice visible mold, vacate the premises and contact a professional for assistance immediately. Mold can pose serious health risks and remediation requires specialized knowledge and equipment to ensure safe removal and to prevent further contamination. PuroClean's trained technicians can assess the situation and implement effective strategies to eliminate mold and restore your property.