FLEET Response selected Encircle as a technology partner to roll out across its network of partner companies to standardize documentation. Utilizing Encircle’s open API, FLEET Response is integrating Encircle into their custom enterprise resource planning (ERP) solution to transfer data including photos, videos, notes, sketching, moisture mapping, contents, forms, and reports for every job.
This integration will standardize their field documentation process for water damage restoration, fire and smoke damage remediation, mold remediation, and reconstruction services nationwide. It will also enable significant efficiencies in their job management and reporting by eliminating duplicate data entry between systems.
“As FLEET Response continues to grow and the data requirements from our clients continue to increase, we set out to find a solution that would allow us to consolidate systems, eliminate redundant administrative work, and standardize processes across our locations,” said Gary Frazier, chief information office at FLEET Response. “The in-app user experience for our employees was one of our biggest considerations. We needed an end-to-end process for both the field and office teams.”
Encircle’s public API can be leveraged by restorers for free with an Encircle account. Restorers can also access a number of built-in Encircle integrations for project management, 3D imaging, equipment tracking or claims management; or Zapier for a point-and-click solution that creates more than 3,000 integration possibilities with Encircle, including QuickBooks and ServiceM8.
“We’re absolutely thrilled to be able to support FLEET Response with an integrated solution that suits their specific business requirements,” said Paul Donald, CEO of Encircle. “We believe strongly that there is no such thing as a one-size-fits-all software in restoration. Restorers deserve the right to integrate and implement the software solutions of their choosing into their own businesses.”